Privacy Policy

Introduction

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from theartxo.com (the "Site").

1. Collecting Personal Information

When you visit The Artxo, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Device Information

  • Examples of data collected: Web browser version, IP address, time zone, cookie data, pages visited, search terms, and interactions with our Site.
  • Purpose of collection: To ensure proper website functionality and optimize user experience through analytics.
  • Source of collection: Automatically collected using cookies, log files, web beacons, and similar tracking technologies.
  • Disclosure: Shared with Shopify, our website hosting and e-commerce platform provider.

Order Information

  • Examples of data collected: Name, billing address, shipping address, payment details, email address, and phone number.
  • Purpose of collection: To process transactions, fulfill orders, provide customer support, and send order confirmations.
  • Source of collection: Directly collected from you when placing an order.
  • Disclosure: Shared with payment processors such as Shopify, PayPal, and other third-party platforms for secure payment processing.

Customer Support Information

  • Examples of data collected: Name, contact details, and order history.
  • Purpose of collection: To provide assistance, resolve inquiries, and enhance customer service.
  • Source of collection: Directly collected from you when you contact us.

2. Sharing Your Personal Information

We share your Personal Information with third-party service providers to facilitate transactions and improve our services. This includes:

  • Shopify: Powers our online store. Read Shopify’s privacy policy here.
  • Payment Processors: PayPal, Stripe, and other third-party payment providers securely process your payments.
  • Legal Requirements: We may disclose information in response to legal requests, compliance obligations, or to protect our rights.

3. Behavioral Advertising

We use your Personal Information to deliver targeted advertisements and marketing materials. This includes:

  • Google Analytics: Helps us analyze customer behavior on the Site. Learn more here or opt out here.
  • Advertising Partners: We may share browsing and purchase data with partners for personalized ads through cookies and similar technologies.

Opt-Out of Targeted Advertising:

4. SMS Marketing & Notifications

By opting into our SMS notifications, you consent to receiving text messages regarding orders, cart reminders, and marketing offers. Your data is shared only with our messaging service providers to facilitate SMS communications. You may opt out at any time.

5. Cookies & Tracking Technologies

Cookies enhance your browsing experience by storing preferences and tracking site activity.

Types of Cookies We Use:

  • Essential Cookies: Enable basic site functions (e.g., shopping cart, secure login).
  • Analytics Cookies: Track visitor activity to improve user experience.
  • Advertising Cookies: Deliver personalized advertisements.

Managing Cookies:

Most browsers allow you to modify cookie settings. Learn more at www.allaboutcookies.org.

6. Data Retention

We retain your Personal Information as long as necessary to fulfill the purposes outlined in this policy unless required otherwise by law. If you wish to request deletion, please contact us at info@theartxo.com.

7. GDPR & CCPA Rights

If you are a resident of the European Economic Area (EEA) or California, you have rights regarding your Personal Information:

Your Rights Under GDPR (For EEA Residents):

  • Right to access, update, or delete your data.
  • Right to object to automated decision-making.
  • Right to data portability.

Your Rights Under CCPA (For California Residents):

  • Right to know what personal data we collect.
  • Right to request deletion of your data.
  • Right to opt out of the sale of your data.

To exercise your rights, contact us at info@theartxo.com.

8. Do Not Track

We do not alter our data collection practices when we detect a Do Not Track signal from your browser.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the last modified date.

10. Contact Us

For any questions or concerns regarding this policy, please contact us at:

📧 Email: info@theartxo.com
🌏 Website: www.theartxo.com

Last updated: February 14, 2025

This version is tailored for The Artxo, ensuring clarity, compliance, and a user-friendly approach. Let me know if you need further adjustments! 😊